November 27, 2009, Newsletter Issue #100: Shipping and Moving Scams

Tip of the Week

Once a company has your goods on the truck, you're ready to go, right? Not if you're working with an unethical shipper or mover. They're not common, but they are out there. Some companies will charge you an extra "overweight" fee or other extra charges before they will unload your goods.

Be wary of movers who will give you an estimate based on an Internet questionnaire, rather than sending a representative to look at your move firsthand. Be sure you read and understand your contract before you sign, and do not pay the movers until all the contractual obligations have been met.

Some online retailers will not quote you a price for shipping the goods you buy, saying they will charge your credit card separately after they pack your order, "so they can get the correct amount." This often results in a hefty charge, as much as double the actual price of the shipment. Ask for a firm shipping price before you commit to buy.

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